Each day, Vault automatically creates a new (non-editable) record in the Performance Statistics object. Fields on the record track key performance metrics for your Vault. Admins can use this object to set up reports and dashboards to monitor performance and usage metrics.
Metric Descriptions
| Field | Description | Metric Type |
|---|---|---|
| Active Multi-document Workflow Count | Total number of active multi-document workflows | Absolute |
| Active User Count | Number of users in the Vault with Active status | Absolute |
| Attachment Count | Number of attachments across all documents | Absolute |
| Avg Time API Call | Average time (in seconds) to complete an API call | Daily |
| Avg Time Doc View | Average time (in seconds) to open the Doc Info view | Daily |
| Avg Time Edit Doc | Average time (in seconds) to open the field editing options in Doc Info view | Daily |
| Avg Time Raw Object Detail View | Average time (in seconds) to load the object record detail view (in Business Admin or a custom tab) across all raw objects | Daily |
| Avg Time Raw Object List View | Average time (in seconds) to load the record list view (in Business Admin or a custom tab) across all raw objects | Daily |
| Avg Time Lib View | Average time (in seconds) to load the Library | Daily |
| Avg Time Login | Average time (in seconds) to load the first page after entering login credentials | Daily |
| Avg Time Object Detail View | Average time (in seconds) to load the object record detail view (through Business Admin or a custom tab) across all objects (Product, Study, et cetera) | Daily |
| Avg Time Object List View | Average time (in seconds) to load the record list view (in Business Admin or a custom tab) across all objects (Product, Study, et cetera) | Daily |
| Avg Time Report | Average time (in seconds) to run a report | Daily |
| Avg Time Search | Average time (in seconds) to complete a search | Daily |
| Avg Time SVO Detail View | Average time (in seconds) to load the object record detail view (in Business Admin or a custom tab) across all standard volume objects (SVO; Product, Study, et cetera) | Daily |
| Avg Time SVO List View | Average time (in seconds) to load the record list view (in Business Admin or a custom tab) across all standard volume objects (SVO; Product, Study, et cetera) | Daily |
| Check Out To File Manager Count | Number of documents checked out to the Vault File Manager desktop application | Daily |
| Created Reports | Number of reports in the system, including one-click reports | Absolute |
| Custom Raw Object Count | Number of custom (non-standard) raw objects | Absolute |
| Custom Raw Object Record Count | Number of records in all custom (non-standard) raw objects | Absolute |
| Custom Obj Count | Number of custom (non-standard) objects | Absolute |
| Custom Obj Record Count | Number of records in all custom (non-standard) objects | Absolute |
| Custom View Count | Number of times users opened/displayed any saved custom view from either the sidebar Views panel or the View Manager | Daily |
| Doc Count | Number of documents | Absolute |
| Doc Upload Count | Number of times users uploaded source files | Daily |
| Doc Version Count | Number of document versions | Absolute |
| Doc View Count | Number of times Vault displayed the Doc Info page | Daily |
| Document Action Count | Number of document actions created with the Vault Java SDK | Absolute |
| Edit Doc Field Count | Number of times users edited document fields from the Doc Info page | Daily |
| Raw Object Detail View Count | Number of times users loaded the detail view of any raw object record | Daily |
| Raw Object List View Count | Number of times users loaded any record list view for any raw object | Daily |
| Raw Object Record Action Count | Number of record actions created on all raw objects with the Vault Java SDK | Absolute |
| Raw Object Record Trigger Count | Number of record triggers created on all raw objects with the Vault Java SDK | Absolute |
| Inbound Spark Message Count | Number of Spark messages received | Daily |
| Library View Count | Number of times Vault loaded a document tab (either Library or a document type tab) | Daily |
| New API Calls | Number of API calls executed | Daily |
| New Edit with Office Count | Number of documents opened for editing in the Microsoft 365 integration | Daily |
| New Inbox Uploads | Number of new documents uploaded to the Vault as Unclassified | Daily |
| New Monitoring Event Count | Number of new Monitoring Event records created (Clinical Operations Vaults only) | Daily |
| New Multi-document Workflow Count | Number of new multi-document workflows created in a day | Daily |
| New Workflows | Number of new workflows created | Daily |
| Object Detail View Count | Number of times users loaded the detail view for any object record (Product, Study, et cetera) | Daily |
| Object List View Count | Number of times users loaded any record list view for any object (Product, Study, et cetera) | Daily |
| Outbound Spark Message Count | Number of Spark messages sent | Daily |
| Record Action Count | Number of record actions created with the Vault Java SDK | Absolute |
| Record Trigger Count | Number of record triggers created with the Vault Java SDK | Absolute |
| Report Views | Number of report views | Daily |
| Search Count | Number of document searches executed | Daily |
| Submissions Archive Import Count | Number of submissions initiated for import or reimport daily (RIM Submissions Archive only) | Daily |
| Submissions Archive View Count | Number of times Submissions Archive Viewer loads for display daily (RIM Submissions Archive only) | Daily |
| Task Count | Number of open tasks | Absolute |
| Total Archived Documents | Total number of documents in the Document Archive | Absolute |
| Total External Connections | Total number of active External Connection records | Absolute |
| Total Raw Object Count | Total number of raw objects | Absolute |
| Total Raw Object Record Count | Total number of records in all raw objects | Absolute |
| Total Local Connections | Total number of active Local Connection records | Absolute |
| Total Obj Count | Total number of objects | Absolute |
| Total Obj Record Count | Total number of records in all objects | Absolute |
| Total Vault to Vault Connections | Total number of active Vault to Vault Connection records | Absolute |
| Unique Login Count | Number of unique logins; unique means that a single user logging in twice is only counted once | Daily |
| User Activation Count | Number of times an inactive user is activated or a new user is created | Daily |
| User Deactivation Count | Number of times an active user is deactivated | Daily |
| Vault Loader Job Count | Number of Vault Loader and extract requests generated | Daily |
| View Based Views | Number of times Vault displayed the Doc Info page for a view-based user; this metric is only valid if View-Based Licensing is enabled | Daily |
Count Types
Not all metric counts are the same:
- Daily metrics provide the count for events that occurred on a single day, for example, Unique Login Count is the number of unique logins that occurred between 12:00AM and 11:59PM (UTC) on a single day.
- Absolute metrics provide the absolute count as of the end of the day, for example, Active User Count is the total number of active users as of 11:59PM (UTC) on the given day.
Average Time Metrics
In most cases, the average time metrics (Avg Time Login, Avg Time Doc View, etc.) reflect what users are experiencing. However, it’s possible for users to see longer times because of issues with their internet provider or DNS.
Object Visibility
By default, this object does not appear in Business Admin > Objects, so an Admin may need to make it visible or set up a custom tab before it is accessible. From the list page, you can edit columns and export data, making it easy to see the most relevant metrics in your preferred format.