Vault supports the latest version of the certified browsers which have been tested with the General Release to ensure that Vault features function properly. For optimal performance, we recommend using Vault with one of the supported browsers from the following list:

Microsoft Windows

Google Chrome

Certified version: 127.0.6533.73 (Official build, 64-bit)

Known Issues

In some versions of Google Chrome, task completion windows may appear scrambled or dotted with small squares. This is an issue in the browser itself, not Vault. You can work around the issue by dragging the window within your screen, or by using another browser.

Microsoft Edge

Certified version: 126.0.2592.113 (Official build, 64-bit)

Vault does not support Microsoft Edge operating in Internet Explorer (IE) mode.

Known Issues

  • To avoid potential login or password reset related issues, Veeva recommends adding Vault (*.veevavault.com and *.veeva.com) to your browser’s trusted sites list.
  • When using Microsoft Edge, uploading files 1GB or larger may cause Vault to crash.
  • Users on a Microsoft Edge browser are sometimes unable to click on charts across Vault applications, such as charts on the Affiliate Home on RIM Registrations Vaults or the Training Management home page on Quality Vaults.

Mozilla Firefox

Certified version: 128.0 (64-bit)

Apple MacOS

Google Chrome

Certified version: 126

Known Issues

In some versions of Google Chrome, task completion windows may appear scrambled or dotted with small squares. This is an issue in the browser itself, not Vault. You can work around the issue by dragging the window within your screen, or by using another browser.

Apple Safari

Certified version: 17

Apple iOS

Apple Safari

Certified version: 17

Android

Google Chrome

Certified version:126

Additional Settings & Support

Cookies & TLS

For all browsers, you must enable cookies and TLS v1.2+ for Vault to function properly.

Touchscreen Device Support

Vault supports frequently used features on Apple iOS and Android with Safari and Chrome respectively. These features include:

Tasks
View assigned and available tasks.
View details of documents or object records related to assigned and available tasks.
Complete a task on a document or object record by providing a verdict and eSignature.
Documents
Search for and view lists of documents in the library.
View document details, including viewable renditions and document fields.
Edit document fields.
Objects
Search for and view lists of object records in tabs.
View object details and related object records.
Create object records.
Edit existing object records.

Screen Resolution

We recommend that you use a window size of 1280 x 768 or higher. Using the “zoom” feature in your browser can cause display issues with page layouts and positioning, especially in the Doc Info page’s Annotate mode.

Vault Client Application Device & Operating System Support

See Vault Client Application Release Schedule & Support Model for Vault client application device and operating system version support information. Vault client applications include Vault Station Manager, Vault Mobile, Vault File Manager, QualityOne Station Manager, QualityOne Mobile, and QualityOne Audit Checklist Mobile.