# Create Inbox Items from Literature Articles If you detect ICSRs during literature article reviews, you can create _Inbox Items_ in Safety directly from SafetyDocs _Literature Articles_. With this integrated approach to case processing, Vault populates relevant fields, reducing the need for manual data entry. ## Inbox Item Creation Logic Based on the number of products and patient groups in a literature article, you can create up to 100 _Inbox Items_ from a single _Literature Article_. Vault creates _Inbox Items_ based on the number of products and review outcomes: * **Single Product Scenario:** If a _Literature Article_ includes one _Product_, Vault creates one _Inbox Item_. * **Multiple Products on a Single Set of Cases Scenario:** If a _Literature Article_ includes multiple _Products_, but only the rank `1` _Product_ has review outcomes, Vault creates one _Inbox Item_. The _Inbox Item_ includes all of the _Products_ from the _Literature Article_, ranked based on the _Rank_ field on the applicable _Literature Article Product_. * **Multiple Cohort Scenario:** If a _Literature Article_ includes multiple _Products_ with review outcomes, Vault creates an _Inbox Item_ for each _Literature Article Product_ record as follows: * If there are confirmed ICSRs and the _Special Report Classification Outcome_ field is blank, Vault creates one _Inbox Item_ and maps the value in the _Number of Identified Cases_ field on the _Literature Article Product_ record to the _Number of Cases_ field on the _Inbox Item_. * If there are confirmed ICSRs and the _Special Report Classification Outcome_ field is populated, Vault creates two _Inbox Items_ and maps the value in the _Number of Identified Cases_ field on the _Literature Article Product_ record to the _Number of Cases_ field on the _Inbox Item_. For one _Inbox Item_, Vault also maps the value in the _Special Report Classification Outcome_ field to the _Special Report Classification_ field on the _Inbox Item_. * If there are no confirmed ICSRs and the _Special Report Classification Outcome_ field is populated, Vault creates one _Inbox Item_ and maps the value in the _Special Report Classification Outcome_ field to the _Special Report Classification_ field on the _Inbox Item_. For more information, see Import Literature References from Database Files.
### Prerequisites To create _Inbox Items_ from ICSRs found in literature articles: * Your Vault must be licensed for both Veeva Safety and Veeva SafetyDocs. Contact your Veeva Representative for more information. * Your Admin must enable: * Literature Review Process Management * Creation of Inbox Items from Literature Articles * To map data from literature references imported from the Japan Pharmaceutical Information Center (JAPIC), your Admin must enable JAPIC Literature Intake. * Optionally, your Admin can configure Literature Multi-Product Support to support independent verdicts for literature articles that include multiple products. ### Create Inbox Items from a Literature Article The _Create Inbox Item from Literature_ action appears only if the selected _Literature Article_ is in the _Further Action in Progress_ state. To create _Inbox Items_ from _Literature Articles_: 1. Navigate to the _Literature Article_ record with detected ICSRs in either of the following ways: * Navigate to **Literature > Literature Articles** and select the applicable _Literature Article_. * Navigate to **Literature > Literature Reviews** and select the related _Literature Review_, and then expand the _Literature Articles_ section and select the applicable _Literature Article_. 2. From the **All Actions** menu, select **Create Inbox Item from Literature**. ### Literature Article to Inbox Item Field Mapping Vault populates key fields on _Inbox Items_ by mapping information from source _Literature Article_ records as follows:
Field Description
New Info Date Mapped from the Access Date field on the source Literature Article record.
If the Access Date is not available, this field is set to the date on which the source Literature Article record was created.
Report Type Set to Literature (Spontaneous).
Product Mapped from the Product field on the source Literature Article record, if available. Otherwise, Vault maps the Product on the associated Literature Review record.
Source Literature Review Set as the Literature Review record that included the source Literature Article record for this Inbox Item.
Source Literature Article Set as the Literature Article record in which the source ICSRs were found.
Number of Cases Mapped from the Number of Identified Cases field on the source Literature Article record.
Intake Format Set to Literature Article.
Intake Method Set to Literature Promotion.
Source Document Set to the document linked in the source Literature Article record (if available).
If multiple documents are linked in the record, Vault picks the first one. Preference is given to articles classified as Full-Text.
Special Report Classification Outcome Mapped from the Special Report Classification Outcome field on JAPIC-imported Literature Article records.
Organization

Vault sets this field as follows:

  1. Mapped from the Organization field on the source Literature Article record (if available).
  2. Otherwise, mapped from the Organization field on the associated Literature Review record (if available).
  3. If neither of the above fields contains a value, Vault sets the value of this field to that of your Organization.
The following results also take place: * Vault creates a _Case Contact_ record for each Literature Author on the source _Literature Article_ record and maps relevant information. * Vault creates an _Inbound Transmission_ with details from the newly created _Inbox Item_ and adds it to the _Inbox Item_. * If _Case Access Group Security_ is enabled in your Vault, Vault matches the _Inbox Item_ with the appropriate _Case Access Group_. For more information, see Manage Case Access Group Security. ### Promote to Case or Multiple Cases From the _Inbox Item_, you can initiate the _Promote to Case_ or _Promote to Multiple Cases_ actions from the **All Actions** menu as you would for any other _Inbox Item_. After promotion, Vault maps information from the _Inbox Item_ to populate the following _Case_ fields: * _Source Literature Review_ * _Source Literature Article_ * _Source Document_ * _Number of Cases_ The newly created _Cases_ are linked on the _Case_ field on all literature documents associated with the source _Literature Article_. All other case promotion processes run as expected. For more information, see Promote to Case and Promote to Multiple Cases.