Log In and Out

Logins with a Vault user name or through an organization's single-sign on are supported.

Note Beginning with 24R1 in April 2024 and for all subsequent releases, the new Vault Safety Help site is the official site for all Vault Safety Help content. This site reflects updates until the 23R3 release only. For the latest information, visit the new site.

Login Methods

You can log into your Vault through your user login or single sign-on.

User Login

The user login is the standard login method. The first time you log in, enter your user name, for example, tibanez@veepharm.com, and your password.

On subsequent logins, Vault automatically populates the last user name you used and you only need to enter your password. If you have multiple Vault accounts or share a computer with another Vault user, you can select Switch user to enter a different user name.

Single Sign-On (SSO)

This process allows you to access multiple authorized applications without having to log into each application separately.

SSO enables organizations to validate user names and passwords against a corporate user database, such as Windows Active Directory, rather than having separate user credentials managed by Vault and other applications.

If your Vault account uses SSO, you’ll be automatically directed to your organization’s Identity Provider when you attempt to access Vault.

Accessing the Login Page

To access the login page, go to https://login.veevavault.com/ or open a hyperlink or bookmark for a specific page in your vault.

For example, email notifications often include a link to the related content. If you do not already have an active session, opening to any page in Vault will direct you to the login page, or, if using SSO, your Identity Provider’s login page.

Multi-Vault Domains & Cross-Domain

If you have access to multiple vaults through a single user account, logging in can take you directly to a specific vault or to the My Vaults page.

  • If you log in from a hyperlink that points to a specific vault, the system logs you in directly to that vault.
  • If you log in from the generic login page, for example, https://login.veevavault.com/, the system first displays the last Vault you accessed.
    If this is your first log in on the current browser or your past session information is not available, the system displays your default vault.
  • If you log in from a customer-specific login page, for example, https://veepharm.veevavault.com, the system logs you into a vault for that customer.

If Vault cannot log you into a specific vault according to the above rules, for example, because the vault is in Configuration Mode or you no longer have access, you’ll go to a default vault.

Log Out of Your Vault

  1. In the upper-right corner of any page in your vault, select your username.
  2. In the user menu, select Log out.

Password Managers

Some users utilize password managers (such as LastPass or KeePass) or browser settings to generate, store, and populate login information for a large number of login accounts.

If your security policy allows, the password manager can autofill your password in the Vault login screen.

Admin: Save & Autofill Passwords

Admins can choose to prevent browsers and password managers from saving and auto-filling the password field in the Vault login screen.

From Admin > Settings > Security Policies, open a specific security policy, edit, and clear the Allow browsers to save and autofill password field on the login form setting.

When this setting is on, users can choose to save passwords to a password manager or to their browser. This setting is enabled by default.

First Steps for Safety Administrators
Navigate Vault Safety