Sections in This Article
- Upload a Document to the Library
- Add a Document to an Object Record
- Remove a Document from an Object Record
This page provides basic information about adding documents. Vault Help provides more detailed information about document management.
Upload a Document to the Library
- Go to the Library tab.
- From the menu bar, select
. The Create Document window appears.
If you do not see the Create button, you do not have permission to upload documents. - On the Create Document window, select Upload > Continue.
- On the Upload Files (Step 1) page, drag and drop the files into the blue area or select Choose to browse for the files on your device.
- Select whether to classify the documents with a document type immediately or later.
Unclassified documents are visible only to you. - If you chose Classify documents now, under Choose document type, select the document type.
- Select Next.
Vault immediately begins uploading the files and shows the progress on the page. - On the Upload Files (Step 2) page, complete the fields.
An asterisk (*) indicates a required field - Select Save.
If the Save button is disabled, the upload is not complete or required fields are blank.
Note Only newer versions of Internet Explorer (v10+) support the drag and drop tool for selecting source files.
Result
View and manage the uploaded document on the Library tab. Depending on the file size, the thumbnail and viewable rendition can take up to several minutes to appear.
Add a Document to an Object Record
- Go to the object record to which you want to attach a document.
- Expand Documents.
Add a Document - Select Add.
The Search: Documents window appears. - To upload a document to the library, perform the following steps:
- Select Create.
The Upload File (Step 1) window appears. - Select Choose.
- Choose the file from your computer, and then select Open.
- In the Upload File (Step 1) window, under Choose document type, select the document type.
- Select Next.
- In the Upload File (Step 2) window, complete the document information fields, and then select Save.
- Select Create.
- Enter a document search term, and then select
.
The table displays the documents that match your search criteria. - To attach a document to the case, select the checkbox beside it:
Search Documents Window - Select Close.
Result
The document is attached to the object record.

Remove a Document from an Object Record
- On the object record page, expand Documents.
- Select Add.
The Search: Documents window appears. - Use the search bar or filters to find the document.
- To remove a document from the case, unselect the checkbox beside it.
- Select Close.
Result
The document remains in the library but is no longer associated with the case or listed under Documents.