Learn how to configure Vault to avoid potential recipient issues with PVA distribution emails.
About the Feature
With the 24R3 release, you can configure Vault to send Pharmacovigilance Agreement (PVA) emails using your email domain instead of the default “@veevavault.com”. This avoids issues with recipient email systems that mark emails that do not come from the sender’s email domain as suspect.
After you have configured this feature, see Distribute PVA Documents via Email for more information on configuring custom outbound domains and From email addresses.
Update the PV Agreement Layout
Complete the following steps to add the Originating Email field to the PV Agreement object layout:
- Navigate to Admin > Configuration > Objects > PV Agreement > Layouts > PV Agreement Detail Page Layout.
- In the Details section, add the Originating Email field.
- Select Save.