Enable FDA MedWatch 3500A Support for OTC and Additional Device Fields

Learn how to update your Vault for the newly supported FDA MedWatch 3500A form fields.

Note Beginning with 24R1 in April 2024 and for all subsequent releases, the new Vault Safety Help site is the official site for all Vault Safety Help content. This site reflects updates until the 23R3 release only. For the latest information, visit the new site.

About the Feature

When generating FDA MedWatch 3500A forms, more device-specific fields and Combination Product scenarios are supported. The fields that can now be exported include the following:

  • C.7. Is the Product Over-the-Counter?
  • G.5. OTC
  • H.3. Device Evaluated by Manufacturer
  • H.9. If action reported to FDA under 21 USC 360i(f), list correction/removal reporting number
  • H.10. Additional Manufacturer Narrative

Although this feature is automatically available, you may need to update your Case Product page layouts to use the new Device Information fields.

After configuring the page layout, see Enter Case Data: Device Information Section for more information.

Update the Case Product Page Layout

Add the new Device Information fields to the following Case Product page layouts:

  • Company Product Detail Page Layout
  • Device Detail Page Layout
  1. Go to Admin > Configuration > Objects > Case Product > Page Layouts.
  2. Select the page layout you want to update.
  3. In the Device Information section, add the following fields:
    • Correction/Removal Reporting Number
    • Additional Device Manufacturer Narrative
  4. Select Save.