22R3 Fixed Issues

Learn about fixed issues in 22R3.

Note Beginning with 23R3 content and for all subsequent releases, Vault Release Notes is the official site for Vault Safety release notes.

The following fixes are introduced in 22R3. For details about fixed issues in the Vault Platform in 22R3, see the Vault Release Notes.


Intake

Category Description Issue Number
Case Promotion Fixed an issue where, when merging new information into an in-flight Case, if the Inbox Item included a new primary Product, Adverse Event, or Case Contact, instead of updating the Case with the new primary object, the Case included two primary Products, Adverse Events, or Case Contacts. SAF-32969
Case Promotion Fixed an issue where, when a Study had Unspecified Products, the Product Name was not included in the Case name. SAF-33641
Case Promotion Fixed an issue where, when an Inbox Item included more than two reported terms that did not map to LLT MedDRA terms, automated Case promotion failed. SAF-33910
Case Promotion Fixed an issue where, when an Inbox Item for a Study was created from a non-E2B source file, after Case Promotion, the Case Products for the selected Study and Study Arm were not populated on the Case. SAF-34068
Case Promotion Fixed an issue where, when an Inbox Item was edited after saving the Product and Dosage, the Dose Form Text and Patient RoA Text fields were populated with IDs instead of the text values on the Inbox Item. This issue affected the Case Compare page and the new or Follow-Up Case Product Dosage record. SAF-35060
Document Intake Fixed an issue with the Import Narrative API endpoint where, if an error occurred during import, in the resulting API response the JSON error message was incorrectly formed and contained two root nodes. SAF-34570
Duplicate Detection Fixed an issue where, when the Deep Duplicate Search feature was enabled, if promoting an Inbox Item with a Combination Product the system did not find Potential Matches for Cases with the same Combination Product. SAF-33327
E2B Import Fixed an issue where, when an E2B file included a Combination Product, import failed when creating an AER or Case. SAF-31979
E2B Import Fixed an issue where, when importing an EMA E2B(R3), the GB country code did not default to "United Kingdom (Great Britain)" as expected for E.i.9 (Identification of the Country Where the Reaction / Event Occurred). In addition, the XI country code could not be imported. SAF-32724
E2B Import Fixed an issue where the system matched E2B-imported countries to inactive countries. SAF-33989
E2B Import Fixed an issue where, when importing an E2B(R2) file with a Safety Report Version that had more than two characters, the lifecycle state remained as "Importing" regardless of whether the import was complete or the Inbox Item could not be created. SAF-34040
E2B Import Fixed an issue with E2B(R3) import where, if the D.7.1.r.5 Comments data element included more than 1,500 characters, the import failed. SAF-34321
E2B Import Fixed an issue where, when an Inbox Item was promoted as a Follow-Up Case to a Case created from an E2B import, the Inbox Item Case field did not include a link to the Follow-Up Case and the Linked to field was populated with "EMPTY". SAF-34629
E2B Import Fixed an issue where, when an E2B(R2) file included assessments that were not linked to an adverse event, Case import failed. SAF-34957
E2B Import Fixed an issue with E2B(R3) import where, if the C.5.2 Study Name data element included more than 1,500 characters, the import failed. SAF-36146

Case Processing

Category Description Issue Number
Auto-Expectedness Fixed an issue where, if any Case Assessment Expectedness had been overridden, after changing a Case Product or Adverse Event the system did not reevaluate Expectedness records. This fix was reverted in 22.3.0.18 by SAF-40201. SAF-34161
Blind Protection,
Follow-Ups
Fixed an issue where, if two different Case Products referenced the same Study Product, the system prevented unblinding Cases and creating a Follow-up Case from a Closed Case. SAF-34277,
SAF-35126
Case Assessment Fixed an issue where, if a Case included any Product with no associated Case Assessments, the system automatically considered the primary product and assessment as the most conservative. Now, the system queries all Case Products with Case Assessments to identify the most conservative product and assessment. SAF-34736
Case Locking Fixed an issue where, when the Void Case user action was initiated before locking the Case, the system did not notify the user that they must lock the Case and try again. SAF-34777
Case Locking Fixed an issue where, when strict case locking was enabled, date fields set up as exceptions to strict case locking remained uneditable. SAF-34825
Data Entry Fixed an issue where, in some instances, Case Dosage section fields became read only. SAF-33184
Data Entry Fixed an issue where system performance was slow in certain circumstances while processing a Study Case. SAF-33917
Data Entry Fixed an issue where, when a global and Localized Case had a different number of Case Assessments, creating new Case Adverse Events was prevented. SAF-34850,
SAF-34900
Domestic Case Fixed an issue with Localized Case Assessments where they were not generated using the Local Datasheet for the country in the Localization field. SAF-31850
Domestic Case Fixed an issue where, when a Domestic Case had the Localization field set to Global, the system did not run the rules engine or validations and did not assign a Due Date to the Case. SAF-35103
Follow-Ups Fixed an issue where, when performing a Case Compare, if a Reporter Type was merged in as a Patient Type and the Primary Source field was selected to be kept, the merge failed because the Primary Source field does not exist for a Patient Type. Now, merging across Object Types is prevented by the system. SAF-31436
Follow-Ups Fixed an issue where, when strict case locking was enabled, Follow-Up Cases could not be created if the Seriousness on the Case Adverse Event did not match the Inbox Item. SAF-33807
Follow-Ups Fixed an issue where, when a Localized Case did not include a localized Narrative document, Follow-Up Cases could not be created. SAF-34078
Follow-Ups Fixed an issue where, if a Study Number was changed after the creation of a Study Case, Follow-Up Case creation was prevented on the Case Compare page. SAF-34275
Follow-Ups Fixed an issue where, when strict case locking was enabled, in some cases merge to Follow-Up could not be completed. SAF-34503
Follow-Ups

Fixed an issue where, in some instances after Case promotion, the Inbox Item was missing the link to the Case. Affected customers have been notified of the issue and resolution.

Enablement: Support

SAF-34790
Follow-Ups Fixed an issue where Follow-Up Case creation failed when an Inbox Item included more than 500 grandchild records. SAF-35226
Follow-Ups Fixed an issue where, when a migrated Case did not have a Dose Frequency value but had a Dose Frequency time interval, the system prevented creating a Follow-Up Case. SAF-36028
Localization Fixed an issue where, when a Localized Case was reportable to an Agency without a Localization setting, case validations failed to run and a NullPointerException (NPE) error message was displayed. SAF-35003

Coding

Category Description Issue Number
MedDRA

Fixed an issue where, when more than one MedDRA LLT record had the same MedDRA Version and had the Primary SOC field set to Yes, the incorrect MedDRA version was populated on Cases.

Enablement: Support

SAF-34651
MedDRA Fixed an issue where, if an Inbox Item was created and the active MedDRA version for the system was updated before Case promotion, the previous MedDRA version still appeared on the Case after promotion. SAF-35516

Report Generation

Category Description Issue Number
E2B Export Fixed an issue with E2B report generation where the system did not count decimal places in character counts, resulting in Negative Acknowledgement (NACK) messages when calculated fields exceeded E2B limits. Now, decimal places are included in character counts when generating E2B reports. SAF-31788,
SAF-35042
E2B Export Fixed an issue where, in some instances, a system error occurred when generating custom E2B formats. SAF-33834,
SAF-34074
E2B Export Fixed an issue where, when generating Health Canada E2B(R2) files for a Localized Case, the global product and substance names were exported. Now, the information entered in the Product (Reported) field on the Localized Case Product will populate the B.4.k.2.1 data element, and the information entered in the Name (Reported) field on the Localized Case Product Substance will populate the B.4.k.2.2 data element. SAF-35028
E2B Export Fixed an issue with E2B report generation where, when the Retransmit field was set to No, the Related Case Identifier was exported to the A.1.12 or C.1.10.r (Identification Number of the Report Which Is Linked to This Report) data element, resulting in Negative Acknowledgement (NACK) messages. SAF-35735

Transmissions

Category Description Issue Number
Cross Reporting Fixed an issue where clinical trial cross reporting scenarios were evaluated on Studies with Unspecified Products when the Study Case Type was set to "Clinical Trial" or blank. SAF-33822
Cross Reporting Fixed an issue where the system generated cross reports for External Products. SAF-33825
Cross Reporting Fixed an issue where, when cross reporting based on Combination Product Substances, Combination Product Constituents were not included even when configured with the same Substance. SAF-33874
Cross Reporting

Fixed an issue where, when the system recalculated expectedness during cross reporting, the most conservative product and assessment evaluations were incorrect.

Enablement: Support

SAF-35093
Cross Reporting Fixed an issue where comparators were not considered investigational medicinal products for cross reporting. SAF-35221
Email Distributions Fixed an issue where email cover letters were sent with merge field tokens, instead of the appropriate field values. SAF-33738
Email Distributions Fixed an issue where, when the email did not include a subject line and the transmission failed, the system did not provide a notification. SAF-33979
Email Distributions Fixed an issue where, when sending multiple Email Transmissions for a Case, if at least one of the Transmission Profiles was set to include Additional Output Formats, all Transmission documents were included in every Email Transmission. SAF-34480
Email Distributions Fixed an issue where, if an Email Submission record remained in the ‘Queued for Submission’ state for more than 24 hours, then the Email Submission record’s state remained as ‘Queued for Submission’ instead of changing to the Error state. SAF-34486
Email Distributions Fixed an issue where, when a Transmission Profile was set to include additional output formats and an email cover letter, the email recipient received separate emails for each Transmission document, instead of one email with all of the Transmission documents. SAF-34675
Email Distributions Fixed an issue where email distributions were sent when the system completed rendering of an email cover letter, instead of when the Send Email Transmission action was initiated. SAF-34531
Gateway Transmissions Fixed an issue where, when the Submit to Gateway and the Evaluate Submission Obligations actions were executed in close succession, a NullPointerException (NPE) error appeared and the Submit to Gateway action did not complete. SAF-34677
Reporting Rules

Fixed an issue where, when custom reporting rules existed, the system did not correctly evaluate the most conservative product and assessment on Cases with multiple products and assessments.

Enablement: Support

SAF-34620
Submissions/Distributions Fixed an issue where, when the Evaluate Regulatory Conformance action failed, the system did not provide a notification. SAF-34354
Transmission Generation Fixed an issue where, when a Case Transmission Profile was blank, during the Void Case user action the system displayed an error message and did not generate Transmission records for all previously submitted destinations. SAF-33774
Transmission Generation Fixed an issue where, when running the Evaluate Regulatory Obligations action for FDA Cross Reporting, validations failed when the most conservative Case Product was blank. SAF-34124
Transmission Generation Fixed an issue where, when a Case was Closed, saving edits on Transmissions and Transmission Messages was prevented. SAF-34468
Validation Rules Fixed an issue where, when running validations for Test Result (value / qualifier), when there was an error in the resultvalue_text__v field, the system showed the error in the result_value_v field. SAF-34446

Aggregate Reporting

Category Description Issue Number
PADER Fixed an issue with PADER 15 Day and Non-15-Day Summary Reports and Interval Line Listings where some Cases were omitted although they met the report settings. SAF-34278

System

Category Description Issue Number
Audit Log Fixed an issue where, when a Case included large amounts of data, the system was slow when running validations. SAF-34487
Object Administration Fixed an issue where bulk unblinding all Cases under a Study was prevented when one or more Cases was locked. SAF-33197
Notifications Fixed an issue where there were too many Vault notification emails being sent for successful completion of certain jobs. Users will continue to receive notifications in the application. SAF-34177,
DEV-525436
Perfomance Fixed an issue where system performance was slow when calculating and assigning watchlist tags. SAF-32716
Performance Fixed an issue where system performance was slow when running the Evaluate Regulatory Obligations action on a Case with a large number of cross reporting scenarios. SAF-33749
Performance Fixed an issue where system performance was slow during Case processing. SAF-34105
Performance Fixed an issue where running the Evaluate Regulatory Obligations action caused system issues. SAF-34116
Performance Fixed an issue where system performance was slow when running the reporting rules engine. SAF-34131,
SAF-34559
Performance Fixed an issue where system performance was slow when running the Evaluate Regulatory Obligations action. SAF-34144
Performance Fixed an issue where, when a Case included large amounts of data, the system was slow when running validations. SAF-34146
Performance Fixed an issue where, after generating Transmissions on a global Case, system performance was slow during Foreign Localized Case creation. SAF-34237
Performance Fixed an issue where queries on Case Products may have caused performance issues. SAF-34238
Performance Fixed an issue where, in some cases, Vault Safety ran redundant queries, which may have caused performance issues for users. SAF-34345
Performance Fixed an issue where system performance was slow when generating CIOMS I forms. SAF-34494
Performance Fixed an issue where system performance was slow during E2B import. SAF-34498
Performance Fixed an issue where system performance was slow when creating Domestic Localized Cases. SAF-34499
Performance Fixed an issue where system performance was slow when loading Inbox Item Details. SAF-34626
Performance Fixed an issue where system performance was slow when running the Evaluate Regulatory Obligations action. SAF-34697
Performance Fixed an issue where queries on Controlled Vocabularies may have caused performance issues when loading pages. SAF-34747
Performance Fixed an issue where system performance was slow when generating E2B(R2) files. SAF-34787
Performance Fixed an issue where, when a Case included large amounts of data, the system was slow when generating E2B(R3) files. SAF-34958
Performance Fixed an issue where, when a Case included large amounts of data, the system was slow when calculating the most conservative product while running validations. SAF-35101
UI/UX Fixed an issue where, when errors occurred during E2B import from an API Transmission, system error messages did not describe the cause of the issue. SAF-33919
UI/UX Fixed an issue where, when errors occurred during Case promotion, system error messages did not describe the cause of the issue. SAF-34701