23R2 Maintenance Releases

A maintenance release contains fixes for issues that affect customers in production environments.

Note Beginning with 23R3 content and for all subsequent releases, Vault Release Notes is the official site for Vault Safety release notes.

A maintenance release contains fixes for issues affecting customer Vaults. Maintenance releases can occasionally include enhancements, for example, a time-sensitive regulatory requirement.

We communicate 24 hours prior to a maintenance release when there will be a short service disruption during deployment.

The contents is subject to change until the release occurs. When we identify items for a maintenance release, we attempt to get them into the earliest release possible.

Sometimes, we target a specific release but are not able to deliver an update early enough for full testing. In situations like this, we postpone the update for a later release and strike out the description in this list.

Veeva frequently delivers maintenance releases for the Vault Platform. Vault Safety deploys these Vault Platform maintenance releases at a later date. For details on the Vault Platform fixes in these maintenance releases, see Vault 23R2 Maintenance Releases.

Note This page covers maintenance releases deployed to General Release Vaults only.

November 2023

November 21, 2023

Release Number: 23.2.0.15 | Build Number: 345

Category Issue Description Issue No.
Vault Safety
Coding:
MedDRA
When Inbox Item Medical Events or Product Indications include trailing white spaces, after Case promotion the system creates duplicate MedDRA records. SAF-49850

November 14, 2023

Release Number: 23.2.0.14 | Build Number: 344

Category Issue Description Issue No.
Vault Safety
Report Generation:
E2B Export
When generating FDA E2B(R2) Combination Product reports for Cases where the Device Report Type field includes Public Health Risk, the A.1.9 data element is not populated with code 4 unless the Case Product is a Device. SAF-49959

November 7, 2023

Release Number: 23.2.0.13 | Build Number: 340

Category Issue Description Issue No.
Vault Safety
Intake:
Case Promotion
When an Inbox Item includes a Study Product with a Drug Role of Concomitant, after Case promotion the Study Product is Blinded. SAF-47965
Intake:
E2B Import
When creating AERs from E2B-import through Vault AS2 Gateway, ACK2 messages are not sent. SAF-49159
Intake:
Duplicate Detection
After importing a high volume of Cases, if indexing of migrated cases for duplicate search is initiated, in some instances the process fails. SAF-48974

October 2023

October 31, 2023

Release Number: 23.2.0.12 | Build Number: 334

Category Issue Description Issue No.
Vault Safety
Report Generation:
E2B Export

When generating E2B(R2) files for Cases with multiple indications, B.4 Drug(s) Information blocks can now be generated for each indication. Previously, indications other than the first one on the Case were exported to the B.4.k.19 Additional Information on Drug (free text) data element.

Enablement: Support

SAF-46205
Transmissions:
Gateway Transmissions
In some instances, non-AS2 Connections are activated by AS2 Connection-only triggers. SAF-47798
Transmissions:
Transmission Generation
During cross reporting, expected back reporting Transmissions are not generated when back reporting is configured on related agency Transmission Profiles. SAF-49061
System:
Object Administration
When generating Substance Aliases, the system does not reference the 250-character Substance Name and Localized Substance Name fields. SAF-49268

October 24, 2023

Release Number: 23.2.0.11 | Build Number: 327

Category Issue Description Issue No.
Vault Safety
Intake:
Case Promotion
When creating a Follow-up Case or merging to an In-flight Case, the Case-level Reporter Country field is not updated. SAF-43369
Intake:
E2B Import
On Domestic Cases for Japan, when imported E2B files include Case Assessment Results data, Localized Narrative documents are not generated after Case promotion. SAF-47944
Intake:
E2B Import
On Inbox Items created from imported E2B(R2) files, the Patient RoA TermID Version is always set to 2.0 regardless of the version in the Route of Administration record. SAF-49006
Case Processing:
Domestic Cases
When the Localization record for Japanese (Japan) is set to generate Localized Assessments for Case Product Registrations, Domestic Case creation fails for inbox items with Localization set to "Japanese". SAF-45649
Transmissions:
Transmission Generation
When generating Transmissions for Company Product Case Products, the Transmission Product Type set up on the Product Registration is not used to match to the Product Types set up on the Transmission Profile Scope. SAF-47443
Transmissions:
Transmission Generation
One Last Time reports are generated for destinations that do not have back reporting configured on the Transmission Profile. SAF-48204
System:
Performance
In some instances, system performance is slower than expected when loading individual Inbox Items. SAF-47239
System:
Vault Management
Localized Reason Omitted records are not included in cloned Vaults. SAF-47184
System:
Vault Management
In Vaults cloned from a Vault with a link to the gateway service, the Sync the Connection to Gateway action is prevented for AS2 Gateways. SAF-47634
System:
Vault Management
Errors occur when refreshing a sandbox from a snapshot of a Vault with AS2 Connections. SAF-47803

October 17, 2023

Release Number: 23.2.0.10 | Build Number: 317

Category Issue Description Issue No.
Vault Safety
Intake:
Case Promotion
During Case promotion, merging to an In-flight Case does not complete when there are more than 500 Case Assessment Expectedness records, and the Inbox Item remains unprocessed in the system. SAF-46707
Coding:
WHODrug
During External Product coding, if the Country Obtained field is populated with "United Kindom (Northern Ireland)" or "United Kingdom (Great Britain)", when the WHODrug Browser is opened the country filter is set incorrectly. SAF-43648
Report Generation:
E2B Export
When generating PMDA E2B(R3) files for a Study Case where there is no Localized Study child record for Japan, the C.5.2 data element is not included in the file. SAF-47001
Report Generation:
FDA 3500A
When generating FDA 3500A files for Cases with Devices or Combination Products with Devices, multiple checkboxes are not selected in the H.1 Type of Reportable Event field when they should be. SAF-47066
Transmissions:
Validation Rules
When generating Transmissions for imported Cases, validation failures related to MedDRA version and dates occur when the data is valid. SAF-48339

October 12, 2023

Release Number: 23.2.0.9 | Build Number: N/A

Category Issue Description Issue No.
Vault Safety
Coding:
MedDRA
Smart MedDRA Coding now supports MedDRA dictionary version 26.1. SAF-47765

October 10, 2023

Release Number: 23.2.0.8 | Build Number: 312

Category Issue Description Issue No.
Vault Safety
Intake:
E2B Import
When importing an E2B file received through API transmission, if the Inbound Transmission specifies an Origin Organization where the PV Agreement field is set to Agent, the New Info Date field on the Inbox Item is set to the Transmission Generated date. SAF-47959
Case Processing:
Data Entry
Warnings don't appear when the Case Product Dosage Frequency field is missing either a unit or number value. SAF-45081
Transmissions:
Gateway Transmissions

AS2 Connections now supports submissions to the Russian Health Authority (RZN).

Enablement: Support

SAF-47922

October 3, 2023

Release Number: 23.2.0.7 | Build Number: 305

Category Issue Description Issue No.
Vault Safety
Intake:
E2B Import
When an E2B file does not include both values and units for First Dose Latency and Last Dose Latency, neither of the data elements are imported and the related Case Assessments are not generated. SAF-44214
Intake:
E2B Import
When importing E2B files through an AS2 gateway, ACK2 messages are not sent. SAF-47099
Case Processing:
Follow-Ups
When creating Follow-Up Cases, Expectedness values from initial Cases are changed on the Assessments and Case Assessment Expectedness sections of Follow-Up Cases. SAF-40548
Case Processing:
Medical Review
When Case Access Group security is enabled, a server error occurs when attempting to view Cases if the user does not have Read permission on hidden fields in the Drug History section. SAF-47130
Case Processing:
Narratives
When Narrative document templates have merge tokens formatted in a table, after updating the Narrative on a blinded Case using that template, in some instances the Narrative preview and generated XML files do not reflect the changes. SAF-47546
Report Generation:
E2B Export, FDA 3500A
When generating Individual Case Safety Reports (ICSRs), exporting multiple Device Follow-Up Type values for a single device is supported. On FDA MedWatch 3500A reports, multiple checkboxes can be selected in the H2 If Follow Up, What Type? field. On VAERS E2B(R3) reports, the FDA.G.k.12.r.2.r If follow-up, what type? data element repeats for each selected follow-up type. On FDA E2B(R2) reports, multiple B.4.k.20.FDA.18.1 data elements can be set to 1. Support for this feature requires configuring the new Device Follow-Up Type field. For more information, contact Veeva Support. SAF-46262
Transmissions:
Transmission Generation
The system does not correctly identify whether Company-Product Combination Products have Device-type Product Constituents or other types of Product Constituents when generating FDA MedWatch 3500A, FDA E2B (R2) and E2B (R3), and EMA E2B (R3) files. SAF-45308

September 2023

September 26, 2023

Release Number: 23.2.0.6 | Build Number: 297

Category Issue Description Issue No.
Vault Safety
Case Processing:
Localization
When a foreign Localized Study Case includes Substance records but no Transmissions, changing the Case Study Product on Follow-up Cases is prevented. SAF-45867
Report Generation:
CIOMS I, E2B Export,
FDA 3500A
Headers from Narrative documents are appearing in generated ICSRs, resulting in non-compliant Transmissions. SAF-48093
Report Generation:
E2B Export
When generating PMDA E2B(R3) reports, if the Case Product Dosage Route of Administration field is set to Unknown, the G.k.4.r.10.1 Route of Administration data element tag is incomplete and the G.k.4.r.10.2a Route of Administration TermID Version Date / Number and G.k.4.r.10.2b Route of Administration TermID data elements are exported although they should not be. SAF-46318
System:
Performance
In some cases, users may experience performance issues when viewing Cases. SAF-47205

September 19, 2023

Release Number: 23.2.0.5 | Build Number: 293

Category Issue Description Issue No.
Vault Safety
Intake:
E2B Import
Entering multiple values in the Device Follow-Up Type field is now supported. For more information, contact Veeva Support. SAF-46546
Case Processing:
Narratives
When a case narrative is updated, the narrative preview and generated XML file do not reflect these changes. SAF-46100
Transmissions:
Reporting Rules
Submissions are prevented when a single Reporting Rule is overridden by multiple Rules within another Rule Set. SAF-46771
Transmissions:
Reporting Rules
Safety Rule Configuration Reports do not correctly apply more than two levels of inheritance. SAF-47048
Transmissions:
Reporting Rules
Safety Rule Set Configuration Reports do not include Rule Set Parameters for inherited Rules. SAF-47082
Transmissions:
Transmission Generation
One Last Time (OLT) reporting is prevented if a previous Case version includes an inactive Transmission Profile or Organization. SAF-47329
System:
Security
When using Case Access Group security, Case role assignment does not consider the Localization set on the User Access Group Assignment record. SAF-46088

September 12, 2023

Release Number: 23.2.0.4 | Build Number: 280

Category Issue Description Issue No.
Vault Safety
Intake:
JSON Import
Inbox items cannot be created from JSON files if the values entered in Controlled Vocabulary fields are invalid. SAF-42899
Intake:
JSON Import
After importing Cases received through version 23.2 of the Intake JSON API to Inbox Items, the Reasons Omitted fields are not populated. SAF-47079
Coding:
WHODrug
In some instances, WHODrug-coded Substance Names for External Products are missing parentheses, leading to incorrect population in the B.4.k.2.2 Substance / Specified Substance Name data element of E2B(R2) reports. SAF-44531
Report Generation:
E2B Export
When generating E2B files, Dose Forms from the Controlled Vocabulary are not truncated to 50 characters. SAF-45515
Transmissions:
Reporting Rules
The "Product" Reporting Rule Parameter does not evaluate whether Cases contain Company Products. SAF-46175
Transmissions:
Reporting Rules
When Combination Products made up of drug and device constituents are added to a Case, the device constituent is incorrectly included in the Most Conservative Product/Assessment (MCP/A) on the submission. SAF-46711

September 7, 2023

Release Number: 23.2.0.3 | Build Number: 258

Category Issue Description Issue No.
Vault Safety
Intake:
Case Promotion
When merging an Inbox Item to an In-Flight Case, after selecting new Assessment and Assessment Result values on the Case Compare page, the values are not updated on the new Case version. SAF-45479
Case Processing:
Blind Protection
For unblinded Cases, changing the Study Report Type to a custom value breaks the blind on Product Names. SAF-42695
Case Processing:
Data Entry
The system automatically voids Cases when there are no Primary Products or Assessments in their source E2B files, and the resulting error message does not reflect the real issue. SAF-46260
Report Generation:
E2B Export
When a PMDA Case has multiple LRDs, the values entered in some J2 fields and Localized Case Comments are mapped from the wrong LRD upon export. SAF-44906
Transmissions:
Submissions/Distributions
Reporting Rules are not evaluated correctly for Reporting Families with Product Registrations. SAF-44332

23R1 Maintenance Releases