Enable AS2 Connection Troubleshooting Tools

Learn how to enable the AS2 Connection troubleshooting tools in your Vault.

About AS2 Connection Troubleshooting Tools

Introduced in 24R2, Vault Safety provides the following tools to troubleshoot AS2 Connection issues:

• Send an existing test file to a destination to check if the connection is successful. This eliminates the need to generate a compliant Case to test the AS2 Connection with a partner or health authority.
• View the latest blocked IP addresses that are not on the Connection Allowed list that the destination used to send the AS2 request to Vault Safety.

For more information, see Troubleshoot AS2 Connections.

Add Transmission Layout

Complete the following steps to create a Test Transmission layout from the standard Veeva layout:

1. Go to Admin > Configuration > Objects > Transmission > Layouts.
2. On the Test Transmission Detail Page Layout, select Save As from the Actions menu.
3. In the Save As window, select Done.
4. On the Transmission: Record Name page, update fields and sections if needed and then select Save.

Add the Send Rejected Inbound IPs Notification User Action

Complete the following steps to add the user action to the AS2 Connection object:

1. Go to Admin > Configuration > Objects > Connection > Actions.
2. Select Create.
3. In the Create Action window, select Send Rejected Inbound IPs Notification and then select Continue.
4. Select the Available in All Lifecycle States checkbox.
5. On the Atomic Action Security Defaults dialog, adjust the default action settings for each lifecycle state if needed, and then select Save.